Financial Services

Australian financial services institutions have shown strength and resilience through a period of intense instability in the world financial system fuelled by debt and regulatory crises in Europe and the US.  Local consumers, wary of the world situation, have reduced their spending and debt and increased their savings, making institutions work harder for their revenue and profit growth.

Longer-term strategic growth objectives will require: best of class cost structures; increasing cross-selling to the customer base; creation of competitive advantages; innovative, multi-channel products; taking best advantage of alternative sourcing arrangements; and significant boosts in IT efficiency and effectiveness and effective management of regulatory change.

How we can help

The Litmus Financial Services practice provides management consulting services to the banking, wealth management and superannuation, and insurance sectors.  We are ‘driven by value’ and work with clients to address their key strategic issues, such as:

  • Cost and performance improvement. Our Operating Model Framework identifies and executes cost reduction and operational excellence opportunities to drive margin improvements.
  • Revenue growth. We assist clients to create and capture value from product development and implementation, cross selling, and improved customer satisfaction and retention. M&A and joint ventures are also pivotal to drive revenue, particularly in new markets.
  • Regulatory change. Changes must be implemented in a way that protects reputation, takes advantage of competitive opportunities, and promotes an appropriate sustainable risk and compliance culture.

Case Study

Our Client devised a growth strategy to enter the market with a suite of direct superannuation, transition to retirement and pension products.  Litmus was engaged to design an operating model to support product sales through traditional Retail bank channels; with the middle and back office functions operated by the Wealth Business Unit.

Using the Litmus Operating Model Framework we worked with the client to unlock the value of their product strategy by designing a low cost, high volume operating model to support the mass market customer value proposition.

Contact Us

P: 1300 366 929